At Gold Wave, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our site, you agree to the practices described below.
1. Information We Collect
We may collect the following information when you interact with our website:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Payment Information: Securely processed through trusted payment providers (we do not store your card details).
- Usage Information: IP address, browser type, device details, and browsing behavior on our site.
- Account Information: If you create an account, we store your login details securely.
2. How We Use Your Information
We use the collected data to:
- Process and deliver your orders.
- Communicate with you about your purchases, offers, or updates.
- Improve our website, products, and services.
- Personalize your shopping experience.
- Ensure payment security and prevent fraud.
3. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may share data with:
- Service Providers: Delivery companies, payment processors, or IT support who help us operate our services.
- Legal Requirements: If required by law, regulation, or legal process.
4. Data Security
We use industry-standard security measures (SSL encryption, secure servers, and access controls) to protect your personal data. While we take all reasonable steps, no online system is 100% secure.
5. Cookies
Our website uses cookies to:
- Remember your preferences.
- Improve site performance.
- Provide a personalized shopping experience.
You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your data (subject to legal requirements).
- Opt out of marketing emails at any time.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
📩 Email: info@goldwave.co.uk
📞 Phone: +447771600202